G

Guano

3 years ago

Went in to buy a car using my Lexus as a trade in...

Went in to buy a car using my Lexus as a trade in. Kelly blue book listed it btwn 16k-19k trade. I was offered 10k. I accepted it without debate, I'm too easy. I selected my BMW and was told it would take a few day to get. No problem, I'm patient and willing to work in good faith. I was notified 4 days later that they are still working on it. O.K. now that I took the day off and wife got out of work early to pick up the car when assured it will be there, I said O.K. A few more days later, it arrived. Went to inspect it before I signed any papers and noticed that it did not have the navigation I requested. Sales rep went back with his manager and had me sitting while he discussed it with his manager. when I interrupted his meeting, he came back with the car I wanted. well, my time was wasted playing any game so I told him I will be in contact rather than wasting another hour talking about a car. Will try Austin and see if they act the same. Otherwise I will just keep my Lexus, it is reliable and still good looking.

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