gman d

Review of Ultimate Washer Inc

Sent me the wrong parts, called 3 times to get it ...

Sent me the wrong parts, called 3 times to get it fixed. No call back no replies to my RMA form that I filled out twice. Finally when I paypal disputed it I received an email telling me to ship them back. Had to send pictures to show that the wrong parts were their fault. Finally get a return shipping label 4 weeks later. Mailed the stuff back a week ago and still waiting on a refund from almost 2 months ago. Will never recommend or do business with them again.
Update: I did finally get a refund hence the 3 stars and I do appreciate the reply to this review. However the hassle this all caused defiantly will make me shop somewhere else.