Being hhonors diamond vip and vip for years I neve...

Being hhonors diamond vip and vip for years I never thought a hilton could serve as bad as this did. They look for an opportunity to nickel and dime. Because I did not bother to see my rate due to years of trust they billed me higher than next room and when confronted they just made circles going from one manager to the other. I raised the issue with hhonors but I was face to face with reality. Hhonors staff communicated like minimum wage reluctant employees. Decided to take my loyalty some where else.