BAD. Four hour wait to check in; stuck us in the f...

BAD. Four hour wait to check in; stuck us in the far corner of the hotel in a tiny room; booked a room with a patio or balcony, mini-fridge, and work desk, had none of those amenities, we had a scenic view of a private pool to which we didn't have access only to watch from our window (since we didn't have a balcony or patio) a naked man swimming around; the TV in the room was atrocious, even after waiting 24 hours for someone to "fix" it the TV is apparently so bad that the fixed picture looks like its from a 1990 television; the shuttle to the airport did not have air conditioning; the service from every employee we spoke to was sub par to put it lightly. We left this hotel to try our luck at a Marriott Courtyard only to get an early check in and upgraded to a suite. Oh and the WiFi is free at the Marriott too. Will never go back to the Hyatt Regency in Newport Beach or anywhere.