I had appointment 11:20am to fix crab handlers. It...

I had appointment 11:20am to fix crab handlers. It is really easy to fix and taking about 10 mins to do it. However, i am still waiting cos they keep saying it will be in an hour and 15mins and now another half hour to wait. Their service is terrible. There is no point to make a reservation. I don't want to give them one star.

After 2hours..
Finally he said "We don't have part. Come again on monday"
??????????????