Dennis GearyReview ofHotel Pennsylvania
Most of what we disliked was around the room itsel...
Most of what we disliked was around the room itself. Very frankly the room presented itself as being far below what one would expect of a small motel located in a less than good neighborhood. The room was beyond outdated, poorly updated and maintained. The beds and bedding were cheap and well beyond their life span for usage. The bathroom was even worse as the faucets required repair, the shower held a steady leaking flow of water throughout our stay. In general the room was without simple basic maintenance such as a toilet seat that was broken and disgusting looking. What is apparent is that the hotel cares less to maintain its rooms, or concerns itself with providing a decent environment for its customers to stay in.Bottom-line, as a customer I felt the room condition was very disrespectful to us. It showed a complete attitude of caring less and zero pride in the hotel and its guests. I understand the hotel has a volume of constant new guests coming in just due to location. However regardless of volume, simple pride in your hotel and respect for your guests should still be reflected.

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