Kayla S

Review of Family Bike Shop

Had my bike tuned and repaired here. After the bik...

Had my bike tuned and repaired here. After the bike was serviced, I noticed that my bike was missing the piece that tells you which gear the bike in. This piece was there before the repair. My husband took the bike back to have them to put that part back on, but they said there was nothing they could do. Why? I gave the shop my bike to be tuned and repaired. It was in their hands when this piece went missing. I'm quite disappointed and dissatisfied after my husband told me this news. If my bike had a part before repairs, it should still be there afterwards as well. Disappointing customer service.