Catherine Azar

Review of AMP Security

Update: I received this email and I am still getti...

Update: I received this email and I am still getting the run-around. This is sad, really. I ve now filed a complaint with the BBB. Bottom line, ACH-ing money without consent is stealing. What s more is they ve agreed to be in the wrong.

It seems there was some disconnect in communication between our billing department and upper management due to the requested refund amount being higher than usual.

While the agent who assisted you did have the ability to approve this, it was reviewed further for final approval, but the final approval was not passed along when it should have been the following week.

Per the contract I canceled my service since I moved. They ve unlawfully debited my account since 6/2019. They keep saying they ll deposit the funds taken and they never do. This is stealing and they didn t have authorization to debit my account. They ve agreed but won t deposit the money back in like they say the will.