Mike took great care of me. He explained service ...

Mike took great care of me. He explained service needs to me, got my car back to me quickly and applied applicable coupons to my bill.

I must say I am not a fan of the new yellow / red classification for service recommendations they propose. While a brake job was coded yellow, there was also an alignment recommended - coded red. I agreed the brake job was needed. But I had no indications the alignment was off. Tire wear was even and the car does not drift or pull to one side. Red should be reserved for safety concerns or risk of major damage to the car.