Keith Viall

Review of Omni Biltmore Hotel

It's old, it's beautiful, has convenient location ...

It's old, it's beautiful, has convenient location downtown. However, they are renovating the fitness room for who knows how long, not accessible. The restaurant is good but overpriced, like it's Starbucks. Room service ishas a good selection but is served only till 11pm or 12 Fri & Sat..no vending machines. Valet parking ($29 dollars) is mandatory unless you want to walk a couple blocks to save 9 bucks, plus tipping every time to want to go somewhere or come back. The staff is friendly, but the amenities seem to be lacking, no pool or Jacuzzi, they lock the 3rd floor terrace unless there is an event or maybe by request. It really seems quite outdated. I should have stayed somewhere with more modern amenities. The internet seems reasonably fast, The TV is basic cable only. The bathtubs are tiny. the bed is comfortable. There is no way to regulate the temperature, it central air and its cold. I had to shut it off and wear pants and long sleeves, or stay under the covers.. good for people who like it cold. Overall it's just ok, nothing special except for the rich history. Took a tour some people say it's haunted, seems like it could be, and that's part of the charm.