Amanda Shepherd

Review of YWCA of Kalamazoo Michigan

I had to stay there myself when I was younger with...

I had to stay there myself when I was younger with my daughter and the conditions were horrible 9 out of the 10 people who were staying there had bed bugs. The staff pick and choose their favorites for instance giving me a whole package of diapers for just my one child while I watched a struggling mother with 3 children and diapers have to knock on the door for almost an hour to get three individual diapers for just that moment. I had two different women try to assault me when I brought it to the attention of the staff I was told I needed to speak to the director who insinuated that I was a racist. The so-called counseling is a joke. In the staff that run the women's shelter are cruel and mean and would often times see them laughing and mocking the people who stay there. They did help me get on my feet because I put the work in to get out. But the staff could go a long way to treat women who are already in a difficult situation a lot better than they did.