Wonderful customer service! I recently reserved a ...

Wonderful customer service! I recently reserved a spot in Manhattan to attend a show with my husband. When we arrived to the destination the lot was unexpectedly full, we wound up parking at another lot up the block that was not affiliated with spothero. I contacted customer service and spoke with Andy, he listened to my issue, apologized for the inconvenience, and provided me with a refund. As an extra bonus, he credited my account with the difference from the new lot. AMAZING. Will definitely do business again in the future with this company. Additional comments - it was very easy to navigate their site and there were different options to choose when looking for the best spot to fit your needs.