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By far one of the worst customer services I have c...

By far one of the worst customer services I have come across. Trading platform is good and competitive commission structure too but transferring funds is a nightmare. It has been more than 2 weeks since the funds were taken out of my bank account and it has still to be credited to my margin account. Customer services is very unorganized and possibly typical of organizations where the right hand does not know what the left is doing. They need one document to be uploaded and then the next day another and next day another!! Seriously thinking of switching to another brokerage with a little more customer-centric focus. Pardon the vent, what is more frustrating is that I lost on a good buying opportunity at a recent correction in the market.

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