I'm the benefits administrator for a small consult...

I'm the benefits administrator for a small consulting company and we've used TASC for our Flexible Spending Account since 2008. Our experience has been excellent! Whenever I call, I get someone on the phone right away who is easy to talk to and seems to really understand our issue. When I've submitted service requests via the website, I get a response in a couple days and they've always been very helpful. I would hesitate to change vendors for our FSA because TASC has been so awesome to work with! Unlike some other vendors, I never dread having to call TASC for an issue because I know someone will pick up the phone and resolve the issue. Honestly, I'm quite surprised by all of the bad reviews and am not sure why there is such a discrepancy in service quality experience. My employees have never complained to me about TASC.