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Jennifer Fermo Review of Oakland Marriott City Center, ...
Horrible customer service! I called 1/30/20 and i...
Horrible customer service! I called 1/30/20 and it took 30 mins to make a reservation but the guy was nice, he just kept getting mad the computer or program he was using. Today I called to change the reservation and when I told the gal, I got the biggest sigh. Wow, am I bothering you?? Then she couldn't change it for me because my name was not added to the reservation when I made it for my employee. Such a hassle, I won't stay here or put my people here ever again.
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