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Super disappointed in this hotel. Booked a night o...

Super disappointed in this hotel. Booked a night on Expedia and paid for a presidential suite for the night, called to check my reservation and they informed me that I would not be getting a suite but a regular room. Apparently all their suites have been under construction due to water damage for 2 months and they had failed to inform Expedia or myself. They were not willing to give me a refund or help at all, or even apologize for their poor communication with myself and with Expedia . The communication was terrible and the customer service was awful. This is my 2nd time booking with them and last. I don't not recommend booking a room with them.

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