Bennett Chapman

Review of Fort Worth Audi

Tie Johnson went above and beyond on a busy Saturd...

Tie Johnson went above and beyond on a busy Saturday. I stopped at the VW Dealership (around noon) (my car is a VW Passat) down the street for a rotate and balance & wiper blades. Granted that I didn't have an appointment but the Service Advisor at VW told me that they couldn't have the work done same day. So I left not too excited about having to leave town the next day with steering wheel shake at 75 mph. So I turned onto University and saw Audi of Fort Worth and said what the heck, let's see not only if they want to work on "the poor man's Audi" but could they fit me in. Sure enough Tie greeted me on the drive and assured me that she would take care of it. One of the best dealership experiences I've had in years!! Thank you Tie Johnson for your commitment to excellent customer service!!