Matthew Heymann

Review of Denville Nissan

I went there to get my gear shift fixed. Mind you ...

I went there to get my gear shift fixed. Mind you this is an automatic car. It was jammed and totally broken after 38,000 miles. I went there and of course my warranty was only for 36,000. You would think that 2,000 miles wouldn't be deal. Oh but it is was. The people there were helpful don't get me wrong but then I went to ask how much it was it was over $600.00 to replace and fix with labor. I then contacted Nissan Corporate to see if they could help me out and what do you know they do not care about customers, they only care about the money. I am in my 20's and have a lot years left of buying cars and I can honestly say that I will NEVER buy a nissan product till the day I die. I will also ensure that family and friends do not buy Nissan as well. This is about the principle of the matter. 2,000 miles was the difference of the warranty coverage on a "faulty part" and it didn't matter to Nissan. They would rather not pay even half of it. Nissan could of potentially had a loyal customer for life but instead this is my first nissan and it will be my last. Thank you so much for your customer service!