I called the business office looking for a self pa...

I called the business office looking for a self pay price estimate for labor and delivery at Athens Regional. I was told "they don't have that". After further explaining that there *is* some basic price breakdown (because this is normal for every hospital), she rattled off the list of pricing.

I asked if she had something in writing she could email me - I have to have something from the hospital with pricing to submit to Christian Healthcare Ministries. She said "no, it's on the website."

I told her I hadn't been able to find it and she said "it's on there. I don't have anything" ?! Honestly not sure why there is a business office if they aren't going to actually assist with the business related questions??

If the forms are on the website, I can't find them and she gave me no guidance as to where they could be. I'm emailing a random email address in hopes I can get the information.

PS - My experience on the phone with the actual labor & delivery department was GREAT. They were super upbeat and helpful, so I'm hopeful my experience actually in the hospital goes better than this phone call.