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The hotel lobby looks welcoming and modern but the...

The hotel lobby looks welcoming and modern but the appearance is deceiving. As I walked into the room, a weird moldy smell was coming towards me. The carpet was covered with stains and on the edges and corners it was powdered with dust. The room itself was very very small (hostel size) and has probably not been renovated since 20 years including the exchange of the mattress and furniture. When I looked closer I could spot at least 10 long hairs on one sight, (Bathroom the same). I went down to the Lobby to complain. Got a new room, which I expected to be at least a little bigger and welcoming. I was wrong. Same exact room, moldy, carpet covered with stains. As if that wasn t enough I found an old toenail on the floor. I don t think they vacuum the carpet anymore (this is just an assumption). I cannot understand people still giving 4 to 5 stars to this hotel. It also does not represent a Hilton standard as well as their management pictures do not show the truth about the rooms.

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