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Adrian Pena

3 years ago

They initially messed up my reservation and told m...

They initially messed up my reservation and told me it was cancelled as soon as I arrived which forced me to book a night in the Hyatt right next to it. Later that day the confusion was resolved and I was able to keep my reservation for the whole week.

Throughout the process they were very polite and courteous though, the room is clean and other than the hiccup it is a good hotel.

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