Eva Phillips

Review of Complete Home Concepts

I had bought a wood fireplace with the blower insi...

I had bought a wood fireplace with the blower inside. It cost $6000. They put the fireplace in when no one was at new construction. They placed it basically on the floor even after we talked to Kenny in detail about placement of fireplace. He also told me the fireplace would burn for 12 hours straight....totally wrong. He also said the fireplace had a duct on the bottom of fireplace and the basement would be heated. False
Salesman also said they would show me how run the fireplace. No show and no instructions.
I had to find instruction on internet.
Salesman also stated the fireplace would heat my whole house. Wrong
I will never purchase anything or recomend this place. Terrible, Overpriced, Misinformation to make a sell.