Jack Li

Review of The Westin Melbourne

Not great value for a mid-range 5 star hotel. Unab...

Not great value for a mid-range 5 star hotel. Unable to provide breakfast service that was included in my package due to capacity constraints at restaurant (understandable) but the customer centric action would have been to limit breakfast packages or offer an alternative. I did receive a refund for the value of breakfast. Shower water pressure was extremely low - I love rain showers but this one was more of a drizzle. Everything else met standards