Disappointing. I arranged for a parcel to be deliv...

Disappointing. I arranged for a parcel to be delivered here. Was told by the company I had to collect it within a short time period or it would be sent back. I couldn't get into town by then so I called the MSR Newsgroup and was assured by them that they would put a note on it to prevent it being sent back. I was very clear that I would be in within two days to pick it up, even naming the specific day I be going in. I go in on the day I promised, wait around for almost 15 minutes while they search for my item, only to be told that it must have been sent back! Very poor service.