4 years ago

This is the most unprofessional lettings agency I ...

This is the most unprofessional lettings agency I have ever dealt with. After having signed the contract, they became rude, unprofessional and unwilling to help and deal with the issues being reported. They do not care about the living conditions provided for the clients and allow for unsafe and unclean properties to be let. Besides if they tell you a property was newly painted you should be aware that the reason for that might have been loads of mould which they are trying to get hidden only so you can sign the agreement and pay them the agency fees and few weeks later when the mould becomes visible they will not be willing to help promptly. I have never had so many problems in a house as with the one let by this agency. Every single person that works there has been unacceptably rude and arrogant and threatening each time you ring them up. According to e-mails, they fail to respond promptly and ignore queries that have been made unless you take this further and report them (MTD).

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