susan V Review of Crown Veterinary Specialists
This place is a glorified animal mortuary, i hate ...
This place is a glorified animal mortuary, i hate to leave a bad review but i really need everyone reading these reviews to see this and make your decision about this place based off this review, i pray no one has to go through what i and my pet went through. We brought my pet to the hospital to get an ultrasound because he had an enlarged heart and was acting strange. I called prior to going to make sure they could check what was wrong with his heart, all i wanted and asked for was the ultrasound or ekg. Then i have all these other tests thrown at me and being told that i HAVE to get them done, when i specifically explained i already had all those tests done the same week and didn't need them done again, i also wanted to do everything through my pets primary vet not a hospital, all i needed the hospital to do was an ultrasound or ekg of the heart and that's it. Your only option here is astronomically inflated service fees with no guarantee of success at the end, or premature euthanization is what i was told. After having been backed into a corner and told there's only 2 options... 4 hours lately magically a third option was presented stating we can bring our baby home since the doctors shift was about to end. The Following day we spoke to our primary vet and he said we saved his life by taking him home and having the fluid drained from his lungs, heart, and chest, nothing following the insane advice of this hospital. It would have been nice to know who the doctor was that chose to jump the gun with her assessment of the situation since recommending euthanasia shouldn't be taken as lightly as it was coming from a faceless doctor over a phone from the parking lot. Side note on top of that they said if we euthanized the cat we can come inside and be with him, yet they wouldn't let us in during this entire chaotic experience, i didn't realize the virus knows when your inside the building just to make sure your pet is ok, and when your pet is being euthanized? so the virus avoids euthanization? that's strange. i was told the doctors have comprisable immune systems and that's why we couldn't come in, but if we came in to euthanize our pet that's ok? that wont compromise their immune system? makes zero sense. they were just worried about compromising the money they are stealing from innocent people and patients is what happened. If your pet is very ill or has something seriously wrong DO NOT bring them here! They will try their hardest to euthanize your pet even when there's other options available to save your pets life. I almost would've euthanized my cat thinking he had "cancer" when that wasn't the case at all. imagine that, i don't think id be able to live with myself knowing i could save my pet and there were options but chose to euthanize him by being forced and strong armed and lied to. Please if you took the time to read this do not bring your pet here its dangerous and will give you a lot of heartache by being forced to do something you don't even have to do in the first place. Always get a second or third opinion before making a drastic and life altering decision. Our pets are our babies and family they are part of us and this hospital doesn't care about the pet they just care about the money and lies they can feed you to force you to do something that truly isn't necessary. The only reason i even went here in the first place and drove an hour was because they were the only 24/7 animal hospital that was able to do an ultrasound or ekg on the spot which i confirmed before even going and when we started the process they changed their answer to "your pet will have to stay here for 3 days until Monday once the technician is actually here and available to do the ultrasound or ekg" what?! Then they held my pet hostage and wouldn't let me take it home. Do yourself and your pet a favor and stay far far away from this place, they shouldn't even be open or have licenses to work on animals. they aren't in this to help the animal they are only in this for the money and euthanization which also brings them money. BE VERY CAREFUL
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