First and foremost; I love Mazda vehicles. So it w...

First and foremost; I love Mazda vehicles. So it was not a hard choice for me to choose a dealership to go to. This location was the closest as well as the most convenient. Being located just off Mount Hope Avenue in Dartmouth makes for a quick commute as it's only a minute off the number 111 highway.
I'm not a huge fan of shopping in a location that runs on commissions. It typically comes with the stigma most know and understand these days; pushy sales-people that try to confuse or rush you into the most expensive product they can get you to buy. So I'm happy to say that my initial fear when walking into Steele Mazda was quickly washed away.
For me, I want to enjoy the experience of buying a new car. The exhilaration of getting that shiny new thing you've always wanted. But to get past that initial feeling of uneasiness, someone was going to have to act fast to keep me in the building. It took less than a minute for one of their Sales Consultants; Sheila MacAskill, to approach me with a warm smile.
I more or less knew what I wanted, so going through options and packages was not a long drawn out process. Nevertheless, Sheila understood her products well and was able to arrange a couple different options that would give me more freedom of choice. Throughout this whole process, I did not feel rushed or pressured. There was no dread of the coming up-sell or push to a higher package. Sheila poised the sale in front of me at a respectable price point where it had what I wanted, and responded with options for anything that would actually be quite useful (I'm looking at you winter tire package).
After a bottle of water and a few good laughs, she introduced me to her Financial Services Manager, Ashley Kelly. Ashley was lovely to deal with, very bright and the whole way through made the process of financing a new vehicle easy to understand as well as realistic. She stood behind Sheila strongly while flexing her own skills to get a fantastic deal.
The whole process was smooth, relaxed, enjoying. I felt calm and there was no confusion on what was being presented. Both of these amazing people were a genuine joy to talk to.
Ultimately, I did not end up taking the deal, BUT THIS WAS NO FAULT ON THEIR PART. They smiled as I shook their hands and I thanked them for what has been the best team of retail sales-people I've dealt with in my life. Sheila, Ashley, I will be back and THANK YOU AGAIN!