Took car in for service. Told us that our car woul...

Took car in for service. Told us that our car would not be ready tell 1PM An did told us they did not have a loner car to give us! But offerd everyone else a loner car I am Completely baffled at the total disrespect that was give to us an the full on lie he told to our faces right after someone declined on taking one.