F. van den Burg Review of LUMC
Today an appointment for an operation and will be ...
Today an appointment for an operation and will be called to the LUMC on the way. The doctor in training indicated that there are too many colleagues "LEKKER" on vacation and that the operation / admission could not take place! Indicated that I had to call myself yesterday to confirm the appointment and that I found it strange that this was not known yesterday. "I" MUST "just" interfere, since I have "NO" "REASON" of the planning. I also indicated to have very much pain, I had to go to the doctor, that was "NOT" his problem. He also had no message that I was ill reported to my employer and that it will all take longer now. He had no message to the fact that my mother took a day off from work. This doctor brought everything so arrogant and unprofessional that I have serious doubts about his skills. If a doctor in training can not make a decent / professional phone call, how can he be competent in carrying out his other duties? This seems to me a very worrying situation for a hospital.
The fact remains that if one lets the appointment itself as a patient, then costs are charged. On the other hand, should it also be the case that if the doctor fails to comply with the agreement by not being available at the agreed time, he will let the patient know in time (same term?). After all, the same applies to the patient as to the doctor. He has reserved time for the doctor.
Let's hope that I am called today by a knowledgeable and friendly person to make a new appointment. It is already quite exciting to be operated on and if you are called at the last minute, then that is ACID! Although I am worried now!
Comments: