Extremely difficult to speak to anyone from custom...

Extremely difficult to speak to anyone from customer service - takes on average up to an hr on the phone and on webchat there are always at least 80+ others in front of you.

The app for mobile and the online website are both not user friendly, and not designed well. They need to fix the app as it is awful!

Transfers of funds take forever - both from your online banking and transfer of other accounts go Questrade.

Overall not impressed with the summary of investments. Very challenging to see how to see your portfolio diversity. Would not recommend.