Where to start poor customer service waited an hou...

Where to start poor customer service waited an hour to try to get someone to change out stained sheets on a freshly cleaned room, after being repeatedly placed on extended holds called Hilton honors diamond customer service they couldn't get off hold either, so I just gave up, self parking $20 and tax, not close enough to stuff to be a game changer, breakfast that would be free at even a Hampton Inn is $15 here ($5/up charge for eggs, bacon,sausage links, hard small biscuits for diamond elite) should be free even then Hampton is about as good. I'd suggest looking elsewhere very disappointed.