Booked a king studio room with a "city view" for a...

Booked a king studio room with a "city view" for anniversary but the windows were almost entirely covered with frosting and could not see anything outside except for a dingy view of the ceiling of the floor below us. Booked well in advance hoping for some sort of accommodation but possibly got the worst view possible. Room did NOT match the photos, especially the jacuzzi washroom which had folding panes in the images. Will go with other hotels in the area next time.