How do get positive reviews? You go around the off...

How do get positive reviews? You go around the office and ask staff to post positive feedback online. Yea, I read that online on glass door as prior onyx fire staff has admitted to doing so.

I was charged about the same price as doing plastic surgery for bringing down 4 sprinkler heads and installing smoke detector for furnace.

City of Mississauga fire department failed us 2 times as they failed to install the smoke detector properly. Once asked to rectify the problem, they blamed it back on me asking why I didn't ask them to request for furnace shut off for smoke detector initially. Well Onyx fire isn't this what you do? Don't you know what the fire code is? Shouldn't you ask me or city fire department how to program the smoke detector?

Well it gets worse, Onyx Fire couldn't figure out how to have the smoke detector shut off the unit. Luckily, Edward from city of Mississauga fire department was able to guide me into what to do. All it was a simple wire running from smoke detector to HVAC. I explained it to onyx fire and was able to get a redicules quote of $3,600 plus HST to run the wire. My guess is a plastic surgen charges about the same.

I showed Edward the quote and he advised me to take it up with my building management. If building management doesn't do anything he will have no choice but to step in.

I Wil update the review once I hear back from building management..

I want my building management to FIRE Onyx fire. This company is running a monopoly business with our building and plaza as they know we aren't allowed to use any other company. They will give u a high quote as they know as a tenant u have no choice but to accept.

I will make sure nothing like this ever happens to my neighbours.

I encourage everyone to use a different company unless you are like me.

I forgot to mention they charged me $500 more on my credit card than what was quoted. I have read up on the company and it turns out its a common practice to over charge and hopping customers don't notice. I literrly had to beg for them to refund me.