Monica Robb

Review of The Landmark Resort

First off I booked a room for a week for my family...

First off I booked a room for a week for my family and I, we drove 12 hours and were not impressed when we arrived. We were told our room would be ready at 4pm we got there at 3:30 and waited in line for 1 hour before we could even check in when I finally got to the counter the woman wanted the creddit card I used to book the room I told her I didn't have that card any more she proceed to tell me we couldn't get our room without it! I literally had to search for something with the card number so i could prove I booked the room i was livid...also the air conditioning was broken in lobby so that was no picnic either. they didn't tell us where to park so my husband and children waited in the heat with the car . We waited to get an eli at or that smelled like wet dog..finally got to our room it was dirty not swept or dusted , sand everywhere my 16 month old had to stay in the pack and play because of the floor. I called housekeeping and no one came. For the amount of money I paid I was very unhappy with our stay the pictures that are shown on the Web must have been when they first opened. It's a rundown high rise motel don't waste your time!!!