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Kevin M. d'Assalenaux Sheppard
Review of Western Dental

3 years ago

Plan on a long wait. Appointments are to check in ...

Plan on a long wait. Appointments are to check in but otherwise seem to mean nothing. An hour wait is normal according to receptionist. They seem overbooked or understaffed. Not sure why they would accept more appointments then they can handle on a daily basis. Shouldn t one day of this wait mean you can adjust the number of appointments you accept on the next day? If 10 is too many, maybe try 9. Can t seem to handle 9? Limit it to 8. Your patients time is valuable.

Update: it s now been 1.5 hours since I checked in. Still waiting.

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