Chris W.

Review of Hannaford Suites

To start it off I'm 19 with a debit card and valid...

To start it off I'm 19 with a debit card and valid ID. Blue haired lady with very large glasses said she could not book my room because it was "Ohio law" for the age of the person booking the room to be 21. Then went on to slander the Red Roof Inn in Mason saying that they would be able to illegally book me and that they do it all the time.

I walk back to my car and 2 minuets of google searching reveals that you have to be 18 to rent a hotel room everywhere, and it is Best Wester's policy that you be 21 to book a room. It would be fine if she just stated the policy and left it at that, but she did not. She was misinformed the whole way through which shows incompetence, not what you want in customer service.

Best Western should train their employees better, and let any legal adualts with a valid ID rent a room, because you just lost a potential customer for life. I went 2 minuets down the road to Hampton Inn and Suites in Kenwood, their policy is you have to be 18 to rent a room, you know, because I'm a legal adult. My stay was wonderful at the Hampton. I will from now on exclusively stay at Hampton Inn and Suites. I might even start traveling more just so I have to rent more rooms at the Hampton Inn and Suites. I'm going to buy so many freaking rooms at the Hampton Inn and Suites that the founder of the parent company, Richard Hilton, is liquid enough to buy a new Rolex for his collection, and his daughter, Paris Hilton, can get a new pair of Gucci flip flops with her daddys money.