I read some good reviews online BUT my experience ...

I read some good reviews online BUT my experience so far is not so good. I talked to the sales person at my local store. They gave me incorrect information on using flooded batteries inside my RV. Owner confirmed this false information. They said I could safely use them inside without venting. The sales person quoted me twice then when I went to the store (driving 45 minutes each way, he changed the price. I called another dealer. They also said I was fine using them inside with out venting. It wasn't after I insisted 3 times to make sure that the lady asked someone else. Another sales person. Turns out they really didn't know. Sent me to call Crown directly. The sales people didn't know either and finally I got an engineer that told me I needed to vent. This is after I already bought the darn batteries and I had already planned the project without venting based on their recommendation.

I also asked the sales person I bought the batteries from. Do I need to add water? He said, no they are fine, they are new. They are maintenance free. Well, they aren't maintenance free as it turns out AND they needed water.

I was contacted by there Western District Sales Manager. I called, but he never responded. I guess that just supports what I have already seen in their customer service.

I just don't trust this company and they don't seem to know much. Especially the SAFETY aspects.

BE CAREFUL fellow buyers.

Maybe there is a reason more people buy other batteries.

Updated: So I think my review prompted the Western District Sales Manager to contact me. He already knew my story. Apparently, he was the one I talked to at the corporation and sent me to the engineer.

He apologized for all the mis-information the dealers had given me. He also apologized for terrible customer service I had received.

He offered to send me batteries I could use inside my RV. I told him I only had a few weeks before I had to leave on my long trip to Alaska. He said it would arrive in 3 days. So I accepted. Unfortunately, shipping took almost two weeks. I was able to receive them hours before I left on my trip. So I do appreciate the gesture.

I will upgrade my review from 3 to 4 stars.