J

John R. Bower, Jr

4 years ago

This company is a joke. Their customer service is ...

This company is a joke. Their customer service is the worse I have every dealt with. Not only did I have to battle with them for weeks over fixing their website so I could setup automatic payments, but once it was setup it took two payments. I argued with them over the phone and no matter what I said they would not refund my money unless I faxed them a rolling statement. I told them I was out of town and had no access to my statement or a fax machine. However, I told them they know they received the payment and are not for the customer at all. Talking to a supervisor is a waste of time as well, they do not care about the customer. I know I will get this paid off and I will NEVER finance another thing through this lousy company. Please take this review seriously and do not finance anything through them. I had to call my bank and have them try and cancel the payment. They are not for the customer, only the customer's money. I so wish I had saw the reviews before doing any business with them.

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