Amy Dadswell

Review of Maidstone and Tunbridge Wells ...

I was referred by my GP who suspected I kidney sto...

I was referred by my GP who suspected I kidney stones. A&E team were fantastic especially Alison, they kept me informed, checked in and explained what was happening and plans. I was an unusual presentation, Alison refused to accept that although my kidneys and bladder were fine I was too. Insisted on second ultrasound and xrays of whole abdomen, gallbladder & ducts to it was the issue diagnosed by the sonographer . Then got referred to SAU, I would ve appreciated more communication at the point, I got left in SAU with no explanation or plan for 90 minutes was by myself not knowing what was going on. Became more anxious. Samir came and saw me went through what was happening and the next stages of my treatment plan, she too was kind, very thorough and patient answering questions confirming my understanding. I d like to say a huge thank you to the nurses in A&E yesterday, Alison & Samir!