Robert Viveiros

Review of PAR North America

My sister had a recovery preformed on her car. The...

My sister had a recovery preformed on her car. The bank utilized PAR as the middle man. The amount owed to the bank was satisfied in full. My sister was then told that a release form would be sent to the recovery agency within the next 15 minutes. We arrived at the recovery agency approximately 30 minutes later, no form was sent over. A second follow up call was placed. We're told that all members who could send over a release form were "in a meeting" and to call back in a few hours. We then explained to the service rep that the recovery agency would be closing in 30 minutes. You can't pull someone from a meeting and have them fax over the paper work? Your company is a joke.