V

Victoria AB

4 years ago

Booked a session for someone. Specifically asked i...

Booked a session for someone. Specifically asked if I could change the time if it didn't work, was told I could but had to do it a few days in advance otherwise I would still be charged. Canceled two days after I had booked and 5 days in advance of when the session was supposed to be. Was still charged half the payment . I appreciate getting some of my money back, but I think that you should be more clear about your policy. I feel like they just wanted any $ they could get and right there that turned me off..will not be booking with them again.

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