Noah Shafer

Review of HCTC

Updated review:

Updated review:
I initially took off a star for buying an unnecessary piece of equipment but HCTC credited us a month of service which was more expensive than the equipment we purchased so I added a star. Really couldn't ask for much more.
We have their fiber internet and for the first year the service was not the best. They worked with us to optimize our wireless router placement and even sent us a Comtrend Powerline adapter that solved ALL issues and made it possible to get a strong Wifi signal throughout our home and backyard. Austin Hardy, the person we spoke to actually came to our house and set up everything. The only reason I deducted a star was because another person in their technical support division suggested a piece of equipment to help fix our problem and it turned out to not be compatible with HCTC's techinical support services. For everyone who has a problem with their signal strength invest in a Comtrend powerline adapter, you won't be disappointed.