Jennifer Cramer

Review of Mercedes-Benz of Pompano a AN ...

Another terrible experience at the Mercedes Pompan...

Another terrible experience at the Mercedes Pompano Beach Service Department. I have owned a G-Wagon for 1 1/2 years and every time I bring my car in there is an issue. Their customer service staff is rude, their technicians make ridiculous solutions instead of actually fixing the car, they decide if your car actually needs a full detail or not, etc. For a car that expensive; the service should be impeccable and they should treat customers with respect and consideration. Striving to make people happy is part of the customer service experience.