Anne Moses

Review of Complete Home Concepts

The female (Marcy) who answers the phone is extrem...

The female (Marcy) who answers the phone is extremely rude and condescending. They only warranty their work for a year and charge $125 service fee to check out why your fireplace isn t working. When Marcy suggested to me that this is the same service fee that an appliance repair business would charge to check out a refrigerator, I told her it s actually $9.99 or free around here, she became extremely rude and belittling. Basically called me a liar that appliance repair companies only charge that fee, look up Appliance 911 Marcy and I ll be waiting for your apology.