Esther Baumann

Review of MBT

I bought Kyboot winter shoes 3 years ago. Since I ...

I bought Kyboot winter shoes 3 years ago. Since I have been wearing Kyboot shoes regularly for over 7 years and rely on them because of my spine, I was amazed when the sole tore and also came off on the side.
Confident of a replacement, I went to the Kyboot shop in Zurich on Stampfenbachplatz today. To my astonishment, the seller explained to me that there was no point in sending this shoe to the company. I might have stored it wrong over the summer (...!) And other bizarre ideas. The rubber is not good and therefore other models are now being made.
If I buy a shoe for CHF 320 and then hear that the company is aware of this problem, I expect a replacement. Of course, I'm giving the company the opportunity to do that here.
And otherwise I ask everyone: Is there an alternative to Kyboot shoes?
I advise everyone against buying these shoes in the future, it seems to me that the customers are deliberately kidding. Other companies recall such a defective product.