Xavier Cotto

Review of Crowne Plaza St. Louis Downtow...

Location is ideal, staff (Andre) was very helpful,...

Location is ideal, staff (Andre) was very helpful, hotel's food was really good, conference rooms were good quality, but PARKING and INTERNET deeeefinitely have room for improvement. I stayed there several weeks ago and was reminded to write this review when i saw my phone bill showing an overage in data usage due to having to work on my data for the whole week that i was there. When brought up at the front desk, it felt like a rather scripted response. Something along the lines of having their staff reboot the servers, which evidently didnt fix anything. Unless they actually never got to rebooting the system. Parking gate never read the room keys so there would be confused guests in line at the gate very often. Not sure what the repair plan was for that one. In conclusion, great hotel, but they should certainly work on their internet game, considering the day and age in which we live.