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The cupcakes are heavenly but the customer service...

The cupcakes are heavenly but the customer service was lacking. A warm welcome would have been an added bonus to this experience and perhaps more gentle boxing of the cupcakes. My sister asked the associate if she could put the cupcakes in separate boxes because we were parting ways after we exited the store. Yes, the associate had already started putting our order of a half dozen cupcakes in a large box but a slight change in plans should not result in aggression to the point where I fear the cupcake is going to crumble. The cupcakes looked so good, I planned to get back in line to purchase cupcakes for the rest of my family but this experience quickly changed my mind. This encounter lead us to Sprinkles a short walk from Georgetown Cupcake, where we were welcomed with a smile. Because of this warm welcome, we decided to patronize Sprinkles as well where we purchased nearly a dozen of cupcakes. I will visit the location in Bethesda next time. Fingers crossed that I receive better customer service.

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