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I don't usually take time to write a review but th...

I don't usually take time to write a review but this is so awful I feel a responsibility to other potential buyers.

1. Hard Inquiry on my credit that was not authorized - Wrote a check for the vehicle. This was not being financed.

2. Was promised vehicle on Monday - The forgot their shop was not open (how could they not know.. they work there!) that day to "inspect" car. Why would they sell car that was not "inspected" and tell me it was a "good car".

3. They delivered the car to our residence (least they could do).. FORGOT the temporary license plates so it could not be driven. told us to print out the plates and put them on. (really?) Plates were finally sent overnight but we were without a car now for 3 days

4. After the cash sale - we were asked to wait to talk to Allstate guy..as they withheld our paperwork.. Cheeseball insurance sales pitch... really, is this necessary?? wasted 30 minutes here... waiting and listening to whiny family business BS "we sell insurance"

5. Day 16 Air conditioning is out - Was likely injected with coolant before sale do mask root problem

But what stays with me is the sales manager (Kevin) comments when we wanted to cancel the deal since they could not deliver the car when they promised. He said, "well, we kinda have your check". This is what does not leave my mind.

Do you want to do business with people like this? Do yourself a favor, there are MANY dealers in Houston.. This is NOT one to be trusted and they demonstrate a huge lack of competence and I question their integrity.

Now I have done my part.. Your decision to do business here.. well you have been advised.

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