Renata C. Franklin

Review of La Mansion del Rio Hotel

In a nutshell, room 29. This room made our entire ...

In a nutshell, room 29. This room made our entire experience magical. I probably should have kept that in the bag but sharing is caring. The old world Spanish decor is breathtaking and the customer service is wonderful. Before checking in I was able to sample some of their complementary coconut drink which was amazing and far more interesting than cucumber/lemon water. The pool area was beautifully decorated and private since it is enclosed on all four sides by the hotel itself. The hotel is further away from the mall area which is where I like to be closest to because of our Girls, the environment more than makes up for that. The room was slightly smaller than what I had expected but that could be because it was a king bed room. I also had requested a roll away bed by phone and was pleased to find it in our room upon arrival. Customer service is key for me and this hotel does not disappoint.