So sad that this gem located just outside of Birmi...

So sad that this gem located just outside of Birmingham is being ruined by management and staff. We have stayed there numerous times and have hoped it would get better only to see the conditions deteriorate. The little things that make hotel stays enjoyable are disregarded by management. Being Gold Elite doesn t matter to them either. Marriott needs to take a good look at this hotel on a surprise visit. You can t even find a bottle of water or a soda because all vending machines are sold out. One server in the Clubhouse Grill. Rare hamburger brought to table, no one to take it back! Floors being polished in entrance at 11pm. Loud machines reverberated the sound to our room. Front entrance and our closest fire exit blocked. Not Good Ross Bridge Management.